# Terms of Service | StrataVera > Terms governing use of the StrataVera Consulting & Coaching website. # Terms of Service These terms are the agreement between you and StrataVera Consulting & Coaching, LLC for using this website. They cover what you may do here, what our published results do and do not promise, who is responsible for what, and where any dispute would be resolved. Using the site means you accept them. ## The Short Version - Using this website does not make you our client. A client relationship starts only when we both sign a services agreement. - Nothing on this site is a guarantee of results. The outcomes and reviews we publish are real and specific to those businesses; they are not a prediction about yours. ## 1. Acceptance of These Terms This website is operated by StrataVera Consulting & Coaching, LLC, a Colorado limited liability company (“StrataVera”, “we”, “us”, “our”). By accessing or using the site, submitting a form, or booking a call, you agree to these Terms of Service and to our Privacy Policy, which is incorporated into them by reference. If you do not agree, do not use the site. That is not a formality — several clauses below allocate risk, and they only work because you had the choice. If you are agreeing on behalf of a company, you confirm you are authorized to bind it, and “you” means both you and that company. ## 2. Who May Use This Site You must be at least 18 years old and able to form a binding contract. This site is intended for business owners and operators, and is offered for business purposes rather than personal, household or consumer use. You may not use the site if we have previously terminated your access, or if any applicable law prohibits us from providing it to you. ## 3. Using the Site Does Not Create a Client Relationship Reading our pages, submitting a form or having an initial call does not make you a client and does not commit either of us to anything. A consulting engagement begins only when we have both signed a written services agreement setting out scope, deliverables, fees, timeline and terms. Where that agreement conflicts with these terms, the signed agreement governs the engagement, and these terms continue to govern your use of the website. Nothing we say on this site or in an initial conversation is an offer capable of acceptance, and nothing here obliges us to take on any particular engagement. ## 4. Information, Not Professional Advice The content on this site is general business information. It is not legal, tax, accounting, financial, insurance, medical or clinical advice, and it is not a substitute for advice from a professional who knows your circumstances. Our clients include medical spas and other regulated practices. Nothing on this site is clinical guidance, and nothing here should be relied on for decisions about patient care, medical direction, scope of practice, or regulatory compliance in a licensed setting. Consult your own licensed professionals and legal counsel for those. Do not submit protected health information or patient records through this website. Our forms and our general email are not an appropriate channel for it, and we do not accept it there. ## 5. Acceptable Use Use the site the way it is meant to be used. Specifically, you agree not to: - Submit false, misleading, or someone else’s contact information, or impersonate any person or business. - Use any automated system — scraper, crawler, bot, or script — to access, copy or harvest the site, except a search engine crawler obeying our robots directives. - Attempt to gain unauthorized access to any part of the site, our servers, our database, or any connected system, or probe or test their security without our prior written permission. - Interfere with the site’s operation, introduce malicious code, or place an unreasonable load on our infrastructure. - Copy, reproduce, republish, resell or create derivative works from our content, frameworks or tools without our written permission. - Remove or obscure any copyright, trademark or attribution notice. - Use the site or anything obtained from it to compete with us, to build a competing service, or to train a machine-learning model on our content. - Use the site for any unlawful purpose, or in violation of any applicable law or regulation. ## 6. Results, Testimonials and Reviews We publish specific outcomes from real engagements, and reviews written by real clients. Both are accurate as we understand them and are published with permission where a person is named. They are not typical, and they are not a promise. Every figure we publish came from a particular business, with a particular market, a particular team and a particular level of execution. Your results will differ, and may be materially worse. Business outcomes depend on factors outside our control — market conditions, competition, your capital, your staffing, the decisions you make, and how completely the work is implemented. We do not guarantee any specific revenue, profit, growth rate, ranking, lead volume or other result, and nothing on this site should be read as such a guarantee. Reviews are reproduced as written, and we do not offer compensation in exchange for a review. If a review has been edited for length, the edit preserves the reviewer’s meaning and removes nothing that would change it. ## 7. Booking Calls If you cannot make a booked time, please cancel or reschedule in advance — we hold the slot for you and it comes out of a small number. We may decline to rebook after repeated missed appointments. Fees, invoicing, payment terms, cancellation and refunds for actual work are governed by the signed services agreement, not by this page. ## 8. Intellectual Property The site and everything in it — text, design, layout, photography, illustration, code, the StrataVera name and marks, and our frameworks, methods, assessments, templates and tools — are owned by StrataVera or our licensors and are protected by copyright, trademark and other laws. We grant you a limited, personal, revocable, non-exclusive, non-transferable license to view the site and to download or print a copy of a resource we offer for that purpose, for your own business use. Every other right is reserved. ### What You Send Us If you send us feedback, suggestions or ideas about our services or this site, you grant us a perpetual, worldwide, royalty-free license to use them without restriction or compensation. This does not apply to your confidential business information, which we treat as confidential. ### Copyright Complaints If you believe content on this site infringes your copyright, write to us at the notice address below with a description of the work, the URL of the material, your contact details, and a statement that you have a good-faith belief the use is not authorized. We will investigate and remove infringing material. ## 9. Third-Party Links and Services The site links to third-party websites and uses third-party services — hosting, scheduling and messaging platforms among them, including GoHighLevel for the booking calendar. We do not control them, we do not endorse everything on them, and we are not responsible for their content, their products, or their privacy practices. Your dealings with a third party are between you and them. ## 10. Communications and Electronic Records By giving us your contact details you agree that we may contact you electronically about your inquiry, and — if you consented — for marketing. The SMS messaging terms in our Privacy Policy govern text messages, and the Privacy Policy governs the data. You agree that electronic communications, agreements and notices satisfy any legal requirement that they be in writing, and that an electronic signature has the same effect as a handwritten one. You can withdraw marketing consent at any time: unsubscribe from any email, reply STOP to any text message, or email us. Withdrawing marketing consent does not stop the operational messages we need to send about an active engagement. [SMS Messaging Terms](https://strataveraconsulting.com/privacy/#sms) ## 11. Site Availability and Changes We may change, suspend, or discontinue any part of the site at any time, including any tool or resource, without notice and without liability. We do not promise the site will be uninterrupted, error-free, or free of harmful components, and we may perform maintenance whenever we need to. ## 12. Disclaimer of Warranties The site and everything on it are provided “as is” and “as available”, without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from a course of dealing or usage of trade. We do not warrant that the site will meet your requirements, that it will be available or uninterrupted, that any defect will be corrected, or that any information on it is accurate, complete or current. Some jurisdictions do not allow the exclusion of certain warranties. Where that is so, the exclusions above apply to the fullest extent permitted, and nothing here limits any right you have that cannot lawfully be limited. ## 13. Limitation of Liability To the fullest extent permitted by law, StrataVera and its members, officers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity or anticipated savings, arising out of or relating to your use of this site — whether the claim is in contract, tort, negligence, strict liability or otherwise, and whether or not we were advised such damages were possible. Our total aggregate liability arising out of or relating to your use of this site will not exceed the greater of (a) the total amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred United States dollars. These limits apply to your use of the website. They do not limit liability under a signed services agreement, which sets its own, nor do they limit any liability that cannot lawfully be limited — including liability for fraud or for death or personal injury caused by negligence. You acknowledge that these limits are a fundamental basis of the bargain, and that we would not provide the site without them. ## 14. Indemnification You agree to indemnify, defend and hold harmless StrataVera and its members, officers, employees and contractors from any claim, demand, loss, liability, damage, cost or expense — including reasonable legal fees — arising out of or relating to your use of the site, your breach of these terms, or your violation of any law or third-party right. We may assume the exclusive defense of any matter subject to this indemnity at your expense, and you will cooperate with that defense. ## 15. Termination We may suspend or terminate your access to the site at any time, with or without notice, for any reason — including a breach of these terms. You may stop using the site at any time. The sections on intellectual property, results and testimonials, disclaimers, limitation of liability, indemnification, governing law and the general provisions survive termination. ## 16. Governing Law and Where Disputes Are Resolved These terms and any dispute arising out of or relating to them or to this site are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. You and StrataVera agree that the state and federal courts located in Denver County, Colorado have exclusive jurisdiction over any such dispute, and each of us consents to personal jurisdiction and venue there and waives any objection to it as an inconvenient forum. These terms do not require arbitration and do not waive any right you have to participate in a class action. ### Talk to Us First Before filing anything, please email us and describe the problem. Most disagreements are a misunderstanding, and we would rather fix it than litigate it. Neither of us is required to wait — this is a request, not a precondition. Any claim arising out of or relating to your use of this site must be brought within one year after it arose, or it is permanently barred, except where a longer period is required by law. ## 17. General Provisions - Entire agreement — these terms and our Privacy Policy are the whole agreement between us about the website, and replace any earlier understanding about it. A signed services agreement is separate and governs the engagement it describes. - Severability — if any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force. - No waiver — if we do not enforce a provision, that is not a waiver of it, and it does not prevent us from enforcing it later. - Assignment — you may not assign or transfer these terms without our written consent. We may assign them in connection with a merger, acquisition or sale of the business. - Force majeure — neither of us is liable for a delay or failure caused by something beyond our reasonable control. - No third-party beneficiaries — these terms are between you and us, and give no rights to anyone else. - Headings and section numbers are for navigation only and do not affect interpretation. ## 18. Changes to These Terms We may update these terms. When we do, we change the date at the top of this page, and for a material change we will make it visible on the site rather than relying on you to notice. Continuing to use the site after a change means you accept the updated terms. If you do not accept them, stop using the site. Changes do not apply retroactively to a dispute that arose before their effective date. ## 19. Contact Any questions about these terms should be directed to hello@strataveraconsulting.com, or in writing to StrataVera Consulting & Coaching, LLC, 1500 N Grant St Ste 4258, Denver, CO 80203. [Hello@strataveraconsulting.com](mailto:hello@strataveraconsulting.com) ## Tell us what’s on your mind. A question, a challenge, or something you’re ready to change. Tell us a little about your business and where you’d like to go. [Send your message](https://strataveraconsulting.com/terms/#contact) Last updated: October 28, 2026 Canonical: https://strataveraconsulting.com/terms/